From the category archives:

Business

Your Small Business and Taxes, What You Need to Know

Small business and taxes go hand in hand. You’ve started a small business online, and while it’s going well, you’ve never thought much about taxes….until now! Its that time of year, and suddenly you realize that you’ve got a small online business. Oops, how did that happen?I was just playing around on line and made [...]

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Life Experience in What Not to Do

Know what not to do? Don’t send your customers in circles trying to find answers.
I went on a last minute trip last week, and everything was easily booked. I needed to make a small shift to my reservations and asked at the front desk as I checked in. I was told that the front desk [...]

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Will Your Small Business Fail?

Does your small business have what it takes to survive? Or will it be another statistic? Did you know that many small businesses fail in their first 3 years? Sometimes it’s simple mistakes a business owner makes that will cause the failure. Avoiding these mistakes may help your business survive past that important threshold.
Have you [...]

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Customer Relations

While we’re all trying to get a sale, something that’s often neglected is the follow-up and continuing relations with your client or customer. I worked with a spa one time that wrote handwritten personalized thank-you notes to all their new customers. So many of those customers spoke of this personal touch being something special in [...]

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Internet Customer Service

You have a business online, but you can’t seem to convert. How’s your customer service?
Excellent customer service is the key to conversions when it comes to sales. If you fail here, you might as well shut that business down. If you can’t deliver help and enthusiasm, along with a pleasant attitude, you need to back [...]

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Reach Out to Your Customers with a Company Blog

You’re a business trying to reach out to your customers…what do you do? One thing to consider is setting up a blog, but not just any blog- a useful blog. This blog should add value to your site, not just facts about your company.
While listening to Susie Gardner (Blogging for Dummies, 2nd edition) during Izeafest, [...]

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Do the Work

“Do the work that others won’t”, Jeremy “Shoemoney” Shoemaker said.
I got the chance to listen to “Shoemoney” speak at Izeafest. While he was talking blogging, I’m taking the information and sharing it with you in a business context.
When you’re looking at success, you have to look at not only what good can come out of [...]

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How Much Are No Shows Costing You?

How much money are you losing with no shows?
Do you have a system in place to call people to remind them of appointments? Do you have a fee that you charge if people don’t show up?
I had a circumstance where I was the no show client, and I felt horrible. It was truly an oversite, [...]

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Speaking in Front of Customers

I went to a store today to pick up something for a trip I’m taking. It was a clothing store, and every single time I go there, they ask me if I’d like to open a charge with them. Each time I decline. It’s just part of the deal.
Today, as I was browsing not far [...]

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10 Reasons Your Coworkers Don’t Like You

Not everyone can be well liked at the office. Are you one of those people who annoys others? Sometimes it would seem obvious why people don’t like working with you, but for those who are oblivious, I made a list to help them out.
1. You constantly feel the need to “one-up” everyone.
2. You’re a slacker, [...]

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